Day to Day

Sikatel

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Sikatel is an automated and interactive telephone banking service which enables you to perform your banking transactions from any location in the world using a landline or mobile phone.
 
With Sikatel, you have 24/7 access to most of your banking information needs just by calling 0302 214 314 and following the voice prompts.
 
Features
You can:

  • Check your account balance and last account transactions.
  • Get information about products and services.
  • Get information on the bank’s branches, opening hours and locations.
  • Block your stolen VISA cards or cheque book.
  • Get the daily exchange rates for the major international currencies.
  • Change your password for accessing your account information.
  • Speak to a friendly, well trained Contact Centre agent who is available from 7am to 8pm on weekdays and from 8am to 7pm on Saturdays and public holidays to answer your requests, enquiries and complaints.

Benefits
  • Sikatel is free *.
  • Available 24 hours a days, 7 days a week.
  • Secure as only you will access with a user ID and secret code.
  • You can choose between English and Twi.
  • You can call from a landline or mobile phone (with connection enabled by all network operators).
  • You can use the service even when you are outside Ghana.
  • You will have access to friendly agents who are on hand to assist with all questions you may have.

*Only the cost of the call is charged as per your network prices.
 
Find out more about Sikatel, just walk into any Societe Generale Ghana branch or call 0302 214 314 today!