KYC Update

Step 1: You’re already here! Begin the process on this page.

Step 2: Click below to download the relevant KYC forms:

• Download KYC Form – Periodic Review Form
• Download KYC Form – Customer Income Self Declaration
• Download KYC Form – Declaration of Means Form

Step 3: Fill out the form with your latest and most accurate personal information.

Step 4: Take clear photos of the following:

• Your Ghana Card – front and back
• A selfie clearly showing your full face (no hats or sunglasses)


• A recent utility bill (not older than 3 months)
• A recent payslip (if employed)

Step 5: Email the completed form and photos to your branch’s official email address.

Click here to view all branch email addresses